Our brothers and sisters who serve the parish community in the capacity of ushers and greeters are much more than collection takers and distributors of the weekly bulletin. They are representatives of our overall community. In addition to welcoming visitors, they assist new parishioners and help the disabled experience an accessible environment.
The best ushers and greeters are helpful and outgoing; they realize that they have a role to be the welcoming face of our community. Many people who come to celebrate the liturgy may only talk to the usher or greeter. In this way, the ushers and greeters must be able to provide a friendly and welcoming smile. Ushers and greeters must be able to balance their facilitation of movement and action with sensitivity to people's feelings and personal needs. They should also be prepared,
if the need arises to render assistance in emergencies.
The door of the church is a symbol of our baptism, which is our entry into Christian life. Ushers and greeters welcome the followers of Christ at the door. Matthew 7:7 reads: "Ask and it will be given to you search and you will find; knock, and the door will be opened for you. For everyone who asks receives, and everyone who searches finds, and for everyone who knocks, the door will be opened." Ministers of hospitality are graced with the opportunity to extend Christ's love in this way to both friend and stranger.